How Does TelaCare Work?

TelaCare Health Solutions provides anytime access to board certified doctors, therapists and specialists from where it's most convenient for you. After registering, within minutes you can have a virtual consult to diagnose non-emergency medical issues over the phone or through secure video on your computer or smartphone. It's patient-centric healthcare that works for you and around your schedule.


REGISTER

Creating an account takes only a couple minutes to complete. Then, you're ready for your visit with a doctor. Don't forget to download our app and always be prepared on the go. You can also call 1-800-317-0280 and have one of our customer service agents assist you.

CONSULT

Our doctors, therapists, and specialists will go through your symptoms, recommend a treatment and can even send a prescription to your nearest pharmacy if you need one. We're available from wherever you are 24/7/265 by phone, video, or mobile app.

FEEL BETTER

Whether it's a prescription sent to the pharmacy of your choice, the guidance to move forward, or a review of your condition from a medical expert, we're ready to help. We're committed to offering you and your family the best in virtual healthcare anytime, anywhere.


ACCESS VIA PHONE

Get the concierge treatment. Call 1-800-317-0280 and speak with an TelaCare representative right away who can get you registered and speaking with a doctor in no time.

Our doctors, therapists, and specialists can help you with the flu, infections, anxiety, stress, skin conditions, and provide advice on serious medical conditions. No matter what you're facing, we’re available from wherever you are by phone, video, or mobile app.


ACCESS VIA WEB

Prefer to have a visit from your computer? No problem. Log onto your account at Member Log In and see a doctor in minutes.

Most doctor visits take about 10 minutes, but you can always take your time if you need to. Doctors on TelaCare can review your history, answer questions, diagnose, treat and even prescribe medication. Prescriptions will be sent to your pharmacy of choice.


ACCESS VIA MOBILE APP

Healthcare is in the palm of your hand. Download the TelaCare mobile app and have a video visit on your smartphone or tablet.

With video, providers can look, listen and engage with you to diagnose your health concerns and provide an effective treatment plan.


ACCESS VIA NATIONWIDE

Our doctors are located across all 50 states.

When you call, you’ll talk to a local doctor who understands the weather and illnesses common to your area.

During or after a visit, providers can send prescriptions and recommendations for over the counter (OTC) medications to a pharmacy of your choice.

Skip the waiting room

Speak to a Doctor 24/7/365 Anytime, Anywhere.