TROUBLESHOOTING & ADDITIONAL ASSISTANCE

TelaCare is part of TelaCare Health Solutions, LLC., a mission-driven organization successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs, and improved outcomes around the world. Many people have questions before and after experiencing telehealth, especially after their first time. We want to make your experience with TelaCare as smooth and pleasant as possible.


 

STILL NEED HELP GETTING STARTED?

Have questions about the TelaCare application? Look no further.

You log on to TelaCare, set up your account and have a visit. Your visit ends, but you still have questions. Can you see a doctor from another state? Can your child have a visit while you accompany them? Can you get prescriptions from an online doctor? We have the answers.

Many people have questions after experiencing telehealth, especially after their first time. We want to make your experience with TelaCare as smooth and pleasant as possible. Therefore, we have answered your most commonly asked questions and outlined them in our frequently asked questions section. Don't see your question?

Don't worry. Just e-mail support@telacare.com or call 1-800-317-0280. We have highly trained health service specialists standing by to take your call, 24/7.

Skip the waiting room

Speak to a Doctor 24/7/365 Anytime, Anywhere.