STILL NEED HELP GETTING STARTED?

Have questions about the TelaCare application? Look no further.

You must first ACTIVATE your account then LOG IN to TelaCare to have a visit. Your visit ends, but you still have questions.

Can you see a doctor from another state?

Can your child have a visit while you accompany them?

Can you get prescriptions from an online doctor?

We have the answers. Many people have questions after experiencing TelaCare services, especially after their first time. We want to make your experience with TelaCare as smooth and pleasant as possible. Therefore, we have answered your most commonly asked questions and outlined them in our FREQUENTLY ASKED QUESTIONS (FAQ) section.

Don't see your question?

Don't worry. Just e-mail support@telacare.com or call 1-800-317-0280. We have highly trained health service specialists standing by to take your call, 24/7.