Diagnosing & Treating Anxiety Online

Most people experience anxiety from time to time - it's a very normal emotion. Anxiety can come and go, lasting anywhere from a few minutes to a few days. But for some people, their feelings of anxiety may last weeks, months, years, and can even be constantly present. Sometimes, these anxiety emotions can become so severe that they begin to interfere with your daily life. This is when one's anxiety is said to be a disorder.

During a video consult on TelaCare, your therapist or psychiatrist will ask you a series of targeted questions to make an accurate diagnosis and determine the best treatment plan for you. This is based on duration, severity of symptoms and your medical history. Questions about your work, home environment and habits may also be discussed. 

Once a diagnosis has been made, your doctor will go over the risks and benefits of the various treatment plans. Depending on the cause and severity of the anxiety, your treatment plan may include:

  • Medications to help the symptoms
  • A recommendation for therapy
  • A safe home remedy, such as:
    • Tea (chamomile, green tea)
    • Meditation
    • Breathing exercises
    • Exercise

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Got Questions? We've got answers.

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280 to speak to a medical professional about your symptoms or conditions.



 Depression vs Anxiety: what are the key differences?

Depression is when one is constantly in a low mood with loss of interests and enjoyment, accompanied by other changes such as low energy, disturbed sleep, changes in appetite and poor concentration. Anxiety does not always include this feeling of a low mood – typically, it is excessive or inappropriate worry.

 What is Telepsychiatry?

Through the TelaCare website or mobile app, you can speak to a therapist from the privacy and comfort of your own home to address common behavioral health challenges. TelaCare's therapists do not have the ability to prescribe medications for the treatment of diagnosed mental disorders. They will refer to you psychiatrist in your area who can prescribe medication if is necessary.

 Are there any physical symptoms of anxiety?

Yes – many people with anxiety have physical (or “somatic”) symptoms such as dizziness, headache, stomach aches/bowel issues, fatigue, insomnia and even increased pain.


 What causes anxiety?

People can have a disturbance in brain function, often related to the serotonin levels in the brain, which will ultimately cause symptoms of excessive worry or nervousness. Serotonin carries signals along and between nerves and is regarded by some researchers as a chemical that is responsible for maintaining mood balance. Stressful situations can temporarily worsen anxiety, but does not permanently cause it.


 Does TelaCare offer refunds?

No, All sales are final, and no refunds will be offered or accepted on services purchased from TelaCare. As we are a medical benefits company like any other benefit, once you accept our terms and conditions, you have purchased our services and accept this refund policy as a whole. Services can be canceled in the system at your discretion under account settings if your account is completed. Your satisfaction with your purchase is essential to us. If you are unsatisfied with your purchase for any reason, please contact us at support@telacare.com


 Can I get a prescription online?

Yes, in general you can get a prescription online. There is support for this nationwide, however there are several exceptions. 


 What are the different types of anxiety?

Different types of anxiety include social anxiety, generalized anxiety (GAD), panic attacks, post-traumatic stress disorder (PTSD) and obsessive-compulsive disorder (OCD).


 What are the side effects of anorexia?

Some physical complications of anorexia include anemia, bone loss, absence of a period in women, low testosterone in men, heart problems. Someone with anorexia may also experience mental side effects, including depression, anxiety, alcohol and drug abuse, and suicide.

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