Frequently Asked Questions

See below for answers to some of our most common questions. You can also call us anytime 24 hours a day at 1-800-317-0280
to speak to a medical professional about your symptoms or conditions.


 Can I get a prescription for Birth Control medication online?

Generally speaking, refills or bridge prescriptions are available from your TelaCare physician with an online video visit. In those states that allow it, new prescriptions for non-controlled medications (Birth Control medications usually are not controlled substances) may be prescribed at the discretion of your TelaCare physician. The physician will make that determination after conducting your online exam and obtaining information from you such as the timing and results of your last lab tests, and when you last had a physical exam. 



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